FINANCIAL FREEDOM OF AMERICA COLLECTED $3000.00, TOOK $2100. AS FEES AND NEVER CONTACTED MY CREDITORS. DALLAS Texas
Ten months ago I responded to add regarding debt reduction through negotiation. I paid about three thousand into the program. I was dealing with foreclosure and thought that this would reduce my debt load. To date they have not contacted one of my creditors. they took about $2200.00 in Administration and maintainance fees.
I canceled and contacted the creditors myself. I made several attempts to have my money refunded. I aksed them again and again to fax or email the copies of the contract where I agreed to these terms. They will not send me the papers and have not returned a penny to me.
adrian
laqncaster, California
U.S.A.
1 Updates & Rebuttals
D Rojas
Dallas,Texas,
U.S.A.
Compliance Director
#2UPDATE Employee
Mon, June 16, 2008
It is unfortunate that Adrian was dissatisfied with our program. We are confident that when our customers continue with the program as outlined to them upon enrollment that they can achieve satisfaction from our company. All potential customers receive in a number of different ways very detailed information about our program. In addition, all clients return a signed written client agreement before we enroll them into our program. While we cannot address specific customer concerns publicly, we have a policy of responding to all concerns from our customers and former customers directly.