Complaint Review: Finau Palu - Artistic Concrete

Picked Artistic Concrete out of yellow pages to bid on sidewalk and driveway demolition and replacement job. Finau was persuasive, charming and persistent. I awarded him jb based on price and promised scope of work.
The crew started the job rapidly (the day after I awarded it). Finau was quite efficient about asking for progress payments which I paid. He also asked me to pay for the cement and bricks myself, which I also did, crediting them against job cost.

Bricklaying part of job got pretty slow; crew would miss a day without expalnation, then 2, then come back for a couple days straight etc. Progress payments + what I spent on cement and bricks were up to about 95% of bid total, and job still needed most of edge bricks to be cut and fitted when they just stopped coming. I waited a couple of weeks, he wouldn't return any phone calls and he hung up on me once.

Finally I juist gave up and hired another contractor for $1200 to get job done.

Steve
Oakland, California
U.S.A.