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  • Report:  #410604

Complaint Review: Findyourdiet.com

Findyourdiet.com Billed the Elderly(83) on our phone bill for a site we never visited. For two months until a relative looked at the bill. Internet

  • Reported By:
    — las vegas Nevada
  • Submitted:
    Sun, January 11, 2009
  • Updated:
    Mon, January 31, 2011
*UPDATE Employee: Customer Support

We found a item from findyourdiet.com for $14.95 on the Dec and Jan Phone Bill. We didn't even visit it with a popup as far as we can remember. It could
have gone on for mouths if the relatives hadn't noticed. Why do the Phone companies allow them to bypass your Credit Cards like that? The Phone company Fraud lady said we would get a partial refund? I was afraid to check the site out.

Jennie
las vegas, Nevada
U.S.A.

1 Updates & Rebuttals

Customer Support

New York,
USA

Customer Support

#2UPDATE Employee

Mon, January 31, 2011

We are very sorry to hear about your experience. Please be aware that we at FindYourDiet take customer satisfaction very seriously and would like the opportunity to address any concerns you may have. You can contact us toll-free at 1-877-391-3161 or by email at customersupport at billinghelpnow dot com sothat we may resolve your inquiry.

Sincerely,

Customer Support

FindYourDiet




 

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