Complaint Review: Fine Cars USA

Ripped Off
Don't do business with these guys. I bought a car 1 year old still under warranty, with great pictures and a clean car fax and was assured by Steve that the mercedes SL550 was in excellent condition and was personally checked out by there mechanic. When it arrived it had chips in the hood missing spare tire,tool kit,air compressor,tow hook,wind screen,manual ,the front headlights didn't work and the car clunked on accelaration. I took it in for warranty and Mercedes refused under the grounds that the head lights didn't work because it had been in an accident, bumper had been replaced and headlights broken and taped up. $3000.00 dollars later it came out of the shop headlights fixed, still missing everything I listed but safe to drive. The owners Dave and Marty jacked me around for over a month. I ended up with $642. and there expllaination that if they would have fixed these items before selling the car it would have sold for more.They lied about the cars condition and lied about not being aware of these problems. Bottom line ..... There CROOKS

Rick
Thousand Oaks, California
U.S.A.