Complaint Review: Finest Cuban Cigars

I have had a very bad experience with Finest Cuban Cigars.  They have charged me over $600 for two orders of Cuban cigars, I have not received either order.  They keep playing games with me saying they guarantee my order.  I have been dealing with them for three months, I have not gotten my money back or my cigars.  The website is useless and there is never anyone on their chat line. Finest Cuban Cigars is supposed to be legit, but they are too incompenent to use.  My advice use someone else for this service.  

Mike 

Castle Rock, Colorado