Complaint Review: Finger Hut Aka Axsys National Bank

Let me start by saying that back in Nov.1999 I received a gift from Finget Hut without ordering anything from them the gift was a small radio and a salt and pepper shaker.

I place a call to them and asked them why I had received a present from them. They told me that it was because I had placed an order.

Also they told me that the shipped had been requested to go to a different address but bill to my home address. At that time we discovered the error and fraud going on by someone else.

At that time I did have an old account with them and since that mistake was made without my authorization I decided to cancel out my account by paying it in full at that time on Jan.2000.

Now three years later I have a delinquent account on my credit report stating I have a past due account with them of around $100.00.

When I called Finger Hut they told me that I had to call Axsys Bank because they have the account now. But now they claim they don't know why I owe them the money.

But let me tell you that in those years I never moved and never changed my home phone number so I don't know why they never contacted me to pay on the account. Can you help me please.

Aracelis
Lawrence, Massachusetts
U.S.A.