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  • Report:  #71184

Complaint Review: Fingerhut - Axsys

Fingerhut Axsys National Bank reported to Credit Bureau and turned my name over to collection for purchase not mine and from different state. Ripoff! Sioux Falls South Dakota

  • Reported By:
    Westford Massachusetts
  • Submitted:
    Thu, November 06, 2003
  • Updated:
    Fri, November 07, 2003
  • Fingerhut - Axsys
    3904 West Technology Circle, Suite 102
    Sioux Falls, South Dakota
    U.S.A.
  • Phone:
    800-900-4111
  • Category:

In January 2002, I found out that there was a problem with my credit. Upon obtaining a copy of my credit report, I found out that Fingerhut Axsys National Bank claimed that I had an acount with them that I had not paid. Yet, the address for the account that they had was in the Bronx, NY, where I have never lived.

After contacting Fingerhut, they told me that they had deleted the account. My credit was then clear.
However, almost 2 years later, I receive a letter from a collection agency (Plaza Associates) that states that they are collecting a bill in my name from Fingerhut. AND it is the same Fingerhut account number that Fingerhut had sent me a letter saying that they had deleted.

Laura
Westford, Massachusetts
U.S.A.

1 Updates & Rebuttals


April

Waldorf,
Maryland,
U.S.A.

I guess Fingerhut makes this a policy?!?

#2Consumer Suggestion

Thu, November 06, 2003

First, I had the same exact problem. I never ordered from them, some kind of balance appeared on my credit report and with some address I never lived at. Not to mention, on mine, they had a different name.

Anyway, I just found this out a couple of months ago and received the same letter telling me that this will be removed from my credit report, etc. to please give them 45 days to do so. If you still have the letter sent to you stating that this was to be removed, here's what you can do:

1) You don't need to deal with Fingerhut or any collection agency.
2) File a dispute form with the credit agencies, telling them that this was to be removed before hand and has not been and let them know you are attaching a copy of the letter from Fingerhut indicating such.
3) File a complaint with the FTC. They have a form to file when this happens and can be searched on their main page.
4) Optional, send a letter to Fingerhut letting them know you are filing a dispute with any and all credit reporting agencies and the FTC.

In accordance to law, the credit agencies must remove this debt within 30 days. You see, Fingerhut expects that people are stupid and don't know or won't figure out what they've done.

Good Luck!

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