Complaint Review: Fingerhut

 Fingerhut guaranteed delivery my items by Christmas. I received an emailike on December 21st saying Good news your packages have been shipped and will arrive on December 28th. These are my sons gifts from santa. Without them he has boxers and a pack of pokemon cards from Santa. I can't afford to buy anything else. I am a single mom. I adopted my son from foster care. We have no family. When I called fingerhut they offered me a $10 credit for nearly a $250 order. My son is going to wake up heartbroken