FingerHut Finger HutFingerhut BuyerBAware Internet
For a $400 laptop computer it should not be too much for product key and/or disk to repair/recover operating system to be provided. I'm buying a computer = hardware + software. Neither Dell or FingerHut believe in this product. The LIMITED warranty only covers hardware. I cannot believe it. If you OPEN the box neither will accept a return/exchange. They willing and apparently legally peddle garbage. I found a $152 refurnished LAPTOP with DVD for sale at Sears with warranties for 1 year hardware, 1 year software, plus extras -and - it is not even Black Friday. Do yourself a favor do not buy Dell especially not from Fingerhut. The 'business' they practice should be illegal.
1 Updates & Rebuttals
RESOLVED - wish i could delete
#2Author of original report
Sun, November 13, 2016
This matter was resolved prior to approval of this post.
Although I found numerous complaints for this company on this site, this post is one (1) that should be deleted.
[ as with previous complaints, I needed and found a sounding board to air frustrations. To the best of my knowledge staff neither investigated or even contracted the company in any instance. For that reason I complain now for lack of any noticeable action that RIPoffReort should have no claim to hold MY complaint hostage.]
Had I checked my mail earlier and/or reviewed my account details sooner, this 'report' would not exist. Complaints against Dell remain and barely are readable without mention of FH. Because FingerHut for their part has so completely remedied the situation -- if it were possible I would promptly delete this review. Many online reviews are likewise 'permanent'. Even so much less than $/court orders get them removed and/or modified.
As it stands I'm not aware of any means to alter even the title.
So in protest of the practice I plan to delete my account in hopes I'll resist temptation to air dirty laundry on deaf ears.