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  • Report:  #1188525

Complaint Review: Fingerhut

Fingerhut Fingerhut will not give me my money back Eden Prairie Minnesota

  • Reported By:
    Jen P. — Oakland California
  • Submitted:
    Wed, November 12, 2014
  • Updated:
    Wed, November 12, 2014

I have been on the phone with Fingerhut for literally the last month trying to get a double payment returned to my bank account. I did a stop payment on the check and sent them a notarized form from my bank for a payment reversal and still my money has not been returned. I have been on the phone with dozens of agents--some that can barely speak English (seems Fingerhut is outsourcing their customer service to India) and told so many conflicting things--now they claim they have no record of the form I sent them. The latest insult is that I was told over a week ago that an account specialist would contact me within 48 hours--nothing!
I am fed up with these crooks, I have written a demand payment letter to them and I am sending via certified mail to their corporate headquarters threatening them with small clams court.

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