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  • Report:  #1342661

Complaint Review: Fingerhut headquarters is actually Bluestem Brands

Fingerhut headquarters is actually Bluestem Brands Customer Service is a joke Eden Prairie Minnesota

  • Reported By:
    Concerned — daytona beach Florida USA
  • Submitted:
    Mon, December 12, 2016
  • Updated:
    Mon, December 12, 2016
  • Fingerhut headquarters is actually Bluestem Brands
    6509 Flying Cloud
    Eden Prairie, Minnesota
    USA
  • Phone:
    952-656-3700
  • Category:

After placing an order, I was emailed that my order will be shipped to my old address. I called a minimum of 10 times to talk to a customer service representative, to inform them of this situation and to verify my new address, and each time I spoke to someone, they said they're was nothing they could do about these items going to the wrong address.

I informed them I sold the house, that the items were going to, that they would be receiving the items, and that I will not be paying for these items. They argue that they're is nothing they can do about the items going to the wrong address.

I try contacting someone at corporate, and of course that is a joke in itself. I DO NOT RECOMMEND anyone use this company for anything. I may have to get my attorney involved in order to resolve this issue.

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