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  • Report:  #954265

Complaint Review: Finish Line Car Wash

Finish Line Car Wash Finish Line Towing In 50+ years, I have never been to such a nasty carwash. After $8.00 charge, the car still came out as dirty as it went in. DO NOT USE THEM , Internet

  • Reported By:
    PJ — Eugene Oregon United States of America
  • Submitted:
    Fri, October 12, 2012
  • Updated:
    Wed, October 24, 2012
  • Finish Line Car Wash
    4160 Main Street Springfield, OR 97478
    Internet
    United States of America
  • Phone:
    971-327-8148
  • Category:

Our regular car wash was not open yet in the morning and we were traveling to visit friends in Bend, Oregon.  We wanted to make sure our car was clean so on our way out of town we found Finish Line Car Wash, located @ 4160 Main St, Springfield, OR 97478.  We should have known that something was wrong with the wash system.  The owner was standing just outside of the automated wash area and kept looking and watching for something.  Now we suspect he had probably received other complaints and decided to perhaps check out his business.  The funnier thing we had noticed that his wife (we assume) was just walking away with a huge cash box of money. 

After all the bells and whistles were done with washing our card ($8.00), the windshield still showed where the wipers had been wiping before the car wash.  The backseat windows were filthy, and both front and back bumpers had not been touched. 

Finish Line Car Wash likes their money box, but apparently couldn't care less about return customers.  Called and left message explaining what happened and asked for a refund.  Guess what . . . not call back.  Not a smart business practice.

AVOID Finish Line Car Wash and go somewhere else!  There's plenty of competition.

1 Updates & Rebuttals


Customer

Eugene,
Oregon,
United States of America

Finish Line Car Wash Refunded Money

#2Author of original report

Wed, October 24, 2012

The owners of Finish Line Car Wash contact us and refunded our money explaining that they did have equipment problems and have since made all repairs.  Matter was handled in a very professional manner.

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