Print the value of index0
  • Report:  #690865

Complaint Review: Firefly Mobile

Firefly Mobile, Firefly Stole My Money, Internet

  • Reported By:
    Alyson — Winchester Virginia United States of America
  • Submitted:
    Fri, February 04, 2011
  • Updated:
    Fri, February 04, 2011

We purchased a Firefly Mobile Phone for our 3 children to share as needed. We only added minutes to it as the children needed it. Firefly decided to make the phone we had obsolete - and told us because our phone was not "active" during the time they made it obsolete, they owe me nothing. Had we kept it active, they would have sent us a phone that worked on their new system. But ... because their minutes expired after a certain period of time, it did no good to continually keep the phone active - it would have just been a money loss.

I purchased a phone from Firefly, that can't be activated on their system. Firefly refuses to compensate me for the money I've spent on the phone or allow me to exchange it for a phone that WILL work on their system.

I feel robbed. I can not figure out how this can be legal.

Respond to this Report!