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  • Report:  #1527751

Complaint Review: Firestone Auto Care

Firestone Auto Care Did unnecessary repairs to my car in access of 1,285.00 Shorewood Illinois

  • Reported By:
    Debbie — Plainfield United States
  • Submitted:
    Mon, July 24, 2023
  • Updated:
    Tue, July 25, 2023
  • Firestone Auto Care
    601 Brookforest Ave
    Shorewood, Illinois
    United States
  • Phone:
    8157683926
  • Category:

I took my car in for repairs after my oil was leaking. I paid for a Complete Car Inspection which wasn't done. The informed me I needed an oil filter housing and an oil change. Had they done their job properly especially when they did the oil change they would have seen that there was radiator fluid and metal shavings in the oil. That means I would have needed a head gasket and new engine. Instead they did unnecessary repairs and charged me a ton of money. My car broke down after less than 48 hours of having it "serviced " at Firestone. They refuse to take responsibility for this. They have horrible reviews and subpar service and charging $ for unnecessary service repairs. My car was junked 3 days after service. They never should've repaired my car if they had been honest instead they just wanted my money. 

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