Complaint Review: Firestone Complete Auto Care

Took my car for an AC inspection with AC cooling very little. Received car back with AC actually blowing warm air which I found "odd" for such a drastic change. The total repairs' estimate was $2,600 including $1,300 for parts. I Googled the parts listed in the estimate and found they were available for about 1/3 the price at known and reputable auto parts stores.

For example, the exact same compressor this shop quoted at $940, was available (same brand) from local and internet stores for prices ranging from $290 to $400). Long story short, I ended up making all the repairs for $740 (parts and labor included).

I understand businesses are in to make a profit but this is not profit, it's taking advantage of the consumer. This sort of behavior is beyond offensive to society. Shame on you Firestone.