Firestone Courtesy Check is Rip Off
The Firestone Tire & Service Center on Fowler St, in Tampa left me in a fowl mood when they kept us waiting three hours to see why the red brake light would not go off the dash...claimed they repaired in half an hour, and let us drive out in traffic with the same problem we paid them to fix.
My son works two shifts and attend school with the one 1993 family car. Firestone has collected over $1,500 from us in the past 11 months for repair and they show n concern for cost, time or defective service.
Why can't the Federal Trade Commission crack down on false car repair advertising that lures in, cleans out your wallet and leaves you an unsafe car to bring you back?
Burned Consumer,
Willow Vance of Lutz, Fl.
1 Updates & Rebuttals
DAN
TAMPA,Florida,
NEED MORE INFO
#2Consumer Suggestion
Fri, March 01, 2002
I WOULD LIKE TO HELP YOU WITH THIS MATTER, BUT YOU DID NOT PROVIDE ENOUGH INFO. ONE THING YOU CAN TRY IS THE DIVISON OF CONSUMER SERVICES. I FIND THEM TO BE MORE TRUST WORTHY THAN THE BETTER BB. AFTERALL ALL THEY DO BEHIND YOUR BACK IS TO URGE THE COMPANY GIVE YOU SOMETHING LIKE HALF OF YOUR MONEY BACK AND SOMETIMES YOU DON'T EVEN GET THAT. BUT THATS ANOTHER STORY, JUST TRY THAT ROUTE YOU CAN LOOK UP THE DCS AT THE WEBSITE MYFLORIDA.COM AND SUBMIT YOUR COMPLAINT ON LINE.
GOOD LUCK!!!!!!!!!!