Complaint Review: Firestone

 I went in for a squeaking noise that was not my brakes, it was a noise that would make when you would turn to the right or hit bumps. The guy who rode with me agreed that it was a squeaking noise when you turn to the right and told me I needed new rotors and new brakes. I had just previously 4 weeks prior had my brakes done. They went ahead and did the brakes and rotors and a tune-up and it cost me $408. When I went to get my vehicle they told me they had not test drove it yet. After they test drove it, I see them under the car with a hammer. He comes up to me and tells me that there's also a lose bolt that is stripped out and it would be 7 to 8 hours worth of work and to fix the bolt would cost about $700 bc everything had to be taken apart. I told him that must have been the noise that I heard since I had just recently had my brakes done. He then proceeded to tell me that he heard two squeaking noises, although he did not mention that at the time of test drive the first time, when I went with him. He then comes back an hour later to tell me that everything was done, he did not cut any corners and fixed me up free of charge. I am real curious how 7 to 8 hour job was done in an hour. I feel like that I was hustled and taken advantage of. After I was upset and said I couldn't afford it and was going on an 18hr trip back to Texas, all of a sudden he could do it for free and took about an hour to fix? I mean, what's really going on? Was my breaks really fine but he wanted more money out of me? Was he screwing something else up when he was under it with a hammer, trying to hustle me? I originally thought they were helping me out until I spoke to others about what happened and was informed they did me wrong and that my rotors was not even changed. I have now had 2 professionals and my gf dad all agree that the rotors were never even changed! I was hustled out of money afour work that didn't even need to be done nor was it even done.