Firestone Spark plug tune-up daylight robbery Nashville Tennessee
A recent appointment for service on a 2007 Honda Civic wherein Firestone replaced our spark plugs, air filter and also put air in the tires ($12). What got me was the $34.99 for the spark plugs that retail online from NGK for less than $12. The most I can spend for them locally seems to be $14.99 from Autozone. Had a chat with the manager and he stated that they pay more than retail for their parts (Really!). So it was just over $210 plus tax for just the plugs installed, do I rang the next closest Firestone store and their quote was $155 tax included.
1 Updates & Rebuttals
Espsrt
Spring Hill,Tennessee,
USA
Get over it
#2Consumer Comment
Wed, June 08, 2016
First of all they didn't charge you for air.. They discounted the labor on your ticket for a - 12.00. Second they had to tell you the price for the tune up before they did it, so you knew how much they were charging you. Every company has to make a profit.. Do you think a steak house pays 20.00 for the steak? It's probably 8.00 at the grocery store. But I guess restaurant's rip you off too. In order to keep the business running everyone needs to mark up the prices. Next time do it yourself, it will probably take 5 hours and $ 500.00 to fix what you screw up.