Complaint Review: First American Home Buyers Protection

Called First American with valid claim. This was verified by the agent prior to dispatch. Tech arrived and called First American they then said they wouldn't pay. Of course they wanted me to pay the $55 service call fee. A Real Nightmare in progress.

In future just call Daniel T. Langston, Exec. V.P. & Chief Oper. Off. at (818) 781-5050. Someone else gave me that number. They said it works. We'll see. Here's all their info.

First American Home Buyers Protection Corporation
7833 Haskell Avenue
P.O. Box 10180 (91410-0180)
Van Nuys, CA 91406
(818) 781-5050
Fax: (818) 780-8355
Phone Orders: (800) 444-9030
Fax Orders: (800) 772-1151
Cust. Svc.: (800) 992-3400


Martin R. Wool, Chrm. & Chief Exec. Off.; Daniel T. Langston, Exec. V.P. & Chief Oper. Off.; Debra Nagasawa, V.P., Admin.; Carla Roupe, V.P. & Controller; Eric Gleason, V.P., Information Technology

Sales and Marketing - (800) 698-0422: Maggi Havas, V.P., Natl. Sales & Mktg.; Kathy Goldsmith, V.P. & Western Div. Mgr.; Denise Magnoli, V.P., Corporate Devel. & Midwest Div. Mgr.; Suzan Kelly, V.P. & South Central Div. Mgr.

Renewal and Consumer Sales - (800) 327-9292: Patrick Hogan, V.P., Renewal & Consumer Sales

Marcus
Youngstown, Ohio
U.S.A.