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  • Report:  #883686

Complaint Review: First American Home Buyers Protection

First American Home Buyers Protection North Star Mechanical A/C Heat North Star Mechanical contractor for First American a total rip off 18" low voltage 12volt wire $ 140.00 Garland, Texas

  • Reported By:
    Mike — Justin Texas United States of America
  • Submitted:
    Wed, May 16, 2012
  • Updated:
    Fri, January 11, 2013
  • First American Home Buyers Protection
    2714 W Kingsley Rd Suit F
    Garland, Texas
    United States of America
  • Phone:
    214 919 3300
  • Category:

First American sent out contractor North Star Mechanical for a A/C rep tech found a 18" low voltage wire cut needed to be replaced cost $ 140.00 what a rip off when asked how he got to such a price he informed he had to go to school to and thats his price also its hot in TX and when i called his company i was informed he determines the rate as he is on site.

1 Updates & Rebuttals


AC

desoto,
Texas,
United States of America

They are Scam Artist Beware!!!!

#2Consumer Comment

Fri, January 11, 2013

They destroyed my heating system in my attic. I have the Texas Licensing and Regulation investigating then right now.  The company was DBA Authorized Service Center with 50 BBB complaints. Now they are North Star Mechanical. Beware!!!!!!  They did not take any responsibility in the error a technician made when they were dispatched to my home. I'm now out of $5,000 because of them.  My heating system had no heat and they changed the capacitor out.  Which, in turn was wrong which caused the board in the heating system to burn and catch fire.  All wires burned out and melted. I have 3 estimates and they all said the same.. They did not test the capacitor to the blower to see if the blower was the issue or the capacitor, which the unit overheated and the end result was, I had to replace my unit.

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