First Approval Benefits ripoff they do not accept incoming calls! consumer fraud ripoff Fort Lee New Jersey
I don't know where this company is based. I had been approved for a credit card, for which I stated I had not applied. I asked to see something in writing, they refused saying it is company policy to get $299.00 up front to receive a MasterCard with a $2000 credit limit and a Gold card with an $8000 limit. When I asked what the interest rate was, "Symone" with a heavy Jamaican sounding accent stated, it must be low, but could not or would not tell me the rate.
When I refused to pay, he would not transfer me to anyone else so I could understand whom I was talking to on the phone.
I called the number Symone gave me for First Approval Benefits 1-866-753-5053. The number answers, "Welcome to customer service" but does not disclose the company identity. The automated attendant placed me on hold. Within 60 seconds, the automated attendant disconnected me. I called back several times with the same result. After the third attempt, Mark Carlson answered. When I asked to speak with a manager, he stated they do not accept incoming calls. I was forced to leave a message, which will surely not be returned.
Katherine
Charleston, South Carolina
U.S.A.