First Automotive Service Corporation ripoff on extended warranty on 2003 Ford Taraus Albuquerque New Mexico
On Aug. 30 ,2003 I purchased 2003 Ford Taurus from Bob Allen Ford in Overland Park, Kansas. I was sold an extended warranty for $795.00, to run 48 months or 75,000 miles.
On April 11th,2005 my engine light came on. I took the car to a Ford agency and they replaced a valve in the fuel line vent for $121.97, my deductible was $50 so I gave the cashier my policy.
She called the 800 number and another company answered. So she called Bob Allen Ford and they told her the company with the insurance had went out of business and taken bankruptcy.
I'm out $795.00 for the Ins. so what is a person suppose to do,and I finance the cost of Ins. so I'm paying interest on that.
Russell
La Cygne, Kansas
U.S.A.
1 Updates & Rebuttals
Viki
Plano,Texas,
U.S.A.
Consumer dialed the wrong number
#2UPDATE Employee
Mon, October 23, 2006
The claims number is printed on the contract. It is a 877 number, NOT an 800 number. The correct number for reporting a claim is 877-727-7247. First Automotive is not out of business or in bankruptcy.