Complaint Review: First Capital Consumer Group

I too am a victim of First Capital Consumer Group. First Capital Consumer Group contacted me around May 30, 2002 and promised to issue me two credit cards with $2,000.00 credit line respecitively. The fee for this process was $199.00 and they debited the funds from my checking account on June 12, 2002. I was told that it would take 3 weeks to receive the cards. After waiting for almost a month, I repeatedly tried to contact my representative, Jenny Rox (416-921-4733) as well as the Customer Service Department and NO ONE has returned my calls. And this is when I began to realize that I was taken for a ride. After surfing the web to see what I could do, I came across ripoffreport.com and saw the many reports which mirrored my situation. I immediately contacted the consumer advocates at badbusinessbureau.com and within 24 hours the $199.00 was transferred back to my account. Thank you for your much needed advocacy on behalf of consumers. Tina New York, New York