Complaint Review: First Capital Consumers Group; Jason Smith

First Capital got me for $399. I called them dozens of times trying to cancel before they debited my checking account after I found this site. All I ever got was a recording to leave a message and a huge long distance bill. They debited my checking account for $199 for my "unsecured" Mastercard on 7/15 from First Capital Consumers Group and then another $199 on 7/16 from Transglobal Consumers Group.

I did receive a package from each "company" a month later advising me to fill out information for a "pre-paid" Mastercard and some other information like how to apply for a free cell phone but none of it made sense. I had finally given up hope of ever getting my money back since I had sent my information to the Rip-Off Report twice to get my money refunded and still hadn't received anything.

Surprisingly today I did receive a full refund to my checking account thanks to my bank and filing an unauthorized ACH debit complaint with them. I'll probably never trust any telemarketer again and I'll never fall for anything like this again.

April
Louisville, Kentucky