Complaint Review: First Capital Consumers Group

We were offered two credit cards, one a Gold Master Card, and a VISA, for a one time processing fee of $199.00, the amount was debited from our account on the 28th of May 2002, and we were told that in 10 days we would recieve the paper work to sign, and after it was mailed back we would recieve our cards, we never heard from them again, I triied to call them at there customer service numbers I had been given but they were busy everytime I called, so I called the number of the sales rep., and after a week I finally talked to her "Sunnie", she said that there had been a delay and to give it another week, we did and nothing happened, we have been unable to contact anyone again. These people are thieves, taking advantage of people, and lieing. they can not be trusted and should be prosecuted by the Law to the fullest extent. Rajah Salt Lake City, Utah