First Capital Consumers Group RIPOFF DRAFTED BANK ACCOUNT AFTER SERVICES WERE CANCELLED 1 WEEK BEFORE Toronto Ontario
This company contacted me by phone in May 2002- offering a secured Mastercard. I asked all appropriate questions and was assured that if I decided to not take the card, that I could call and cancel the service (prior to the company drafting my account). I called the company on 14 May and requested that the transaction be cancelled. I spoke to a Mr. Stevens (customer service representative at (416)488-4664) who assured me that he had cancelled my transaction and that the money would not be drafted from my account.
My account was drafted on May 21 ( I have the bank document as proof) for 199.00. I attempted for two (2) months to contact the company- leaving messages everyday on their answering service. All of my attempts were unsuccessful. I would like to have my money back- this was a scam.
Kenya
Clarksville, Tennessee