Complaint Review: First Capital Financials

Update.  A representative of FCF called yesterday and advised the sale of my timeshare had been completed and a check for $14,476 was ready to be sent to me.  The call came from a Nev. cell phone.  Before the check could be released he wanted me to send FCF a check for $6,756 to pay off the balance I owed on the timeshare.  I told him to deduct it from the $14,476 in the escrow account.  He said that would be OK.  He then told me I would have to remit $1,456 to pay for "document filings and taxes".  I asked him to deduct that also from the escrow account.  He said that could not be done.  I told him I was in no way going to send in anymore money and that my contract said the $2276 I initially paid was all I would have to pay and I would get that back upon sale of the timeshare.  He then said I was forfeiting the sale.  I said OK just send me the $2276 back.  He said 'you'll get it, I have another call" and hung up.  I called the head office number and got a message to leave a call back number.  No call back.  After doing a little checking, the company is no longer at 8275 S. Eastern Ave  Suite 200, Las Vegas, Nev.

alans complaint and report is spot on. this fictious company has apparently set up shop in vegas for the time being. preying on unsuspecting individuals, myself included. read the reports and draw your own conclusions. i called the reception office at first capitals adress they have already folded up tents and moved froms. eastern ave. suite 200. you do the math. one can only hope someone catches up with them eventually.

You are so welcome :) 

We had an attorney look at the paper work before we even agreed to this contract and even did reasearch with the BBB and Here. That was back at end of October .That time they had no complaints on either site. Now they have one on BBB,but has been resolved.


UPDATE: We have recieved more emails from this Company,but NO RETURN CALLS.

The emails are saying they have recieved their Right of refusal back from our timeshare and also have received the Estoppel Letter back from the resort that shows no outstanding maintenance fees due to the resort or other payments .
The  no outstanding maintenance fees due to the resort stated in above paragraph is not true, our maintance fees have been past due for a while now, waiting on this sale to finalize!!

We have left messages telling them to call us immediatelly and have heard nothing back by phone.

All we get is an answering service when we call.

We called our resort again  and talked to the Resorts Sale Department.

They say they have YET TO received ANYTHING from First Capital Financial,nor sent ANYTHING to them in return. Their is either a really bad lack of communication between them or it truly is a scam!!

 I still feel we have been scammed at this time,If things change I will post otherwise.

You are so welcome :) 

We had an attorney look at the paper work before we even agreed to this contract and even did reasearch with the BBB and Here. That was back at end of October .That time they had no complaints on either site. Now they have one on BBB,but has been resolved.

UPDATE: We have recieved more emails from this Company, but NO RETURN CALLS.

The emails are saying they have recieved their Right of refusal back from our timeshare and also have received the Estoppel Letter back from the resort that shows no outstanding maintenance fees due to the resort or other payments .  The  no outstanding maintenance fees due to the resort stated in above paragraph is not true, our maintance fees have been past due for a while now, waiting on this sale to finalize!!

We have left messages telling them to call us immediatelly and have heard nothing back by phone.

All we get is an answering service when we call.

We called our resort again  and talked to the Resorts Sale Department.

They say they have YET TO received ANYTHING from First Capital Financial,nor sent ANYTHING to them in return. Their is either a really bad lack of communication between them or it truly is a scam!!

 I still feel we have been scammed at this time,If things change I will post otherwise.

I do really appreciate a response from someone who actually tried this company out.  Unfortunately it sounds like you got screwed.  I got a phone call with a promise that they would call me back the next day with all the details - I still haven't heard anything and that has been over a week.  Guess they try to hook you on the first call and move on it that doesn't work.















THANK YOU for the update on your experience!

My Husband and I sent them $1,700.00  for the cost of closing the sale of our time share property in Novemeber 2011. They sent several confirmation emails and an email saying they sent out a Right Of Refusal letter to our timeshare to proceed with the sale. Said they had had 30 days to except the sale or refuse it. Witch is how timeshare are sold,however after 30 days,Our timesshare has NOT recieved ANY right of refusal from this company and First Capital Finacial is NOT returning ANY phone calls oe Emails. Except when we had a friend call and pretend to have gotten a email from them and she wanted to sell her time share!

HI Dan,

I was just wondering if everything went through on the sale of your timeshare with this First Capital Financial? I was contacted by them and I am trying to figure out if they are for real or a scam.  If you have time please send a response back, I would really appreciate it.  Thanks :)

Jessica

I was contacted by this company also and since you were in the process of using them did you ever complete the transaction and did things go as advertised?

First, the general methodology of the scam is well known to the time share company, Premier Vacation Club/Interval International of Arizona and the name of the company, First Capital Financials, was also quite familiar to them. When I contacted Premier Vacation Club questioning the legitimacy of the offer made to me by First Capital Financials, I was warned, emphatically, to avoid doing business with that firm.

However, I also discussed this matter with my attorney who contacted First Capital Financials on my behalf and  discussed this offer to purchase with a representative of that firm. He inquired why the buyer is not asked to bear the cost of the title search and other technical requirements of the sale, as is customary in every real estate transaction of this type. My attorney told me that the representative was completely unable to provide him with a credible explanation for this aberration. My attorney said that the only guarantee that I would ever have the "down payment" of $2,260 returned to me was the nonbinding "legalese" in the letter of intent which I was asked to sign when submitting the check.

See also: http://www.tugbbs.com/forums/showthread.php?t=158158
 
I would advise anyone contemplating sale of a condominium in this manner to do the same due diligence before entering into a contract where the seller advances a substantial down payment to realty company with essentially no guarantee of its return.

More  Pictures Of Hot Cars!!
    
Are we all  in agreement?
    
O.K. then, let's continue with the  process.

    The original post describes all of the elements of the classic timeshare sale scam.  Go to the search box on this site and type in Timeshare and Sale.    Note the similarities in the reports.   If this were a legitimate organization, why would they be operating exactly like the scammers?

    The rebuttal poster is either completely clueless, or trying to make the scam look legit.  You decide.

Alan

Your report inplies that you did not go through the process with First Capital Financial.  If you did not go through with the contract and did not send in the requested $2275, you lost nothing and were not actually "ripped off".  I am in the process with this company now.  I've checked with the California and Nevada Attorney's General, the BBB's and the only complaint is your's.  If in fact you lost no money to this company, your complaint is unfounded.  May I have your response?