Complaint Review: First Capitol Comsumers

I received a call from the company and the offer was good. I submitted my information and I asked plenty of questions. I was told I was receiving a credit card with a $1000 limit. I asked did they give me the money or did I have to pay for it myself. I was told by a guy named Phil that it was credit.

After my money was withdrawn and I received my packet I found out what the real truth was. So I called to cancel and get my money back. The guy I spoke with this time was nasty. He said "What part of this don't you understand, you need to submit proof that the money was taken from your account." I began to lose control and I asked well didn't you get your money. He then replied again with what part of this don't you understand.

I asked to speak with a supervisor (that took about 20 minutes). I told her what happened and she seemed to brush it off. She did say to me that I should fill out the form sent to me (mind you they already have my paperwork and money) to process my card. She also said that I had to wait until I received my card to cancel. The money was taken out in April 1, 2002, I followed up on May 3, 2002, and it is now August 27, 2002 and still nothing.

They do not even return phone calls. I have called every week at least 3 times and nothing has happened. I would like to be refunded my $200.

George
Brandywine, Maryland