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  • Report:  #829747

Complaint Review: First Card ATM

First Card ATM ATM Rip off PINE GROVE, California

  • Reported By:
    Jerry H. — EUGENE Oregon United States of America
  • Submitted:
    Fri, January 27, 2012
  • Updated:
    Sat, January 28, 2012

I used this ATM at a McDonalds in Eugene, Oregon.  I attempted to withdraw $20.  The service fee was $1.75.  The machine dispensed no money and went out of service after my transaction.  I called the number on the machine that moment.  They took my information and the terminal ID.  They said someone will call me back in ten to fifteen minutes.  Two days later, no call back yet.  I called them again and was told they would call me when they returned from lunch.  Still, no call back.  I have disputed the transaction with my bank.  This company should be charged with theft.

1 Updates & Rebuttals


Flynrider

Phoenix,
Arizona,
USA

ATM best practices.

#2Consumer Comment

Sat, January 28, 2012

   It's a good idea to keep away from those non-bank ATMs.   I don't know if you know this, but anyone can own an ATM.   If you choose to use an independent ATM, you have no idea who is getting your account info and pin.   In fact, there have been fake ATMs put in public places that do nothing but collect card details and pins, which are immediately sold to scammers and crooks.

   I never use anything but the ATM at the bank branch.
  

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