Complaint Review: First Choice Emergency Room

First Choice Emergency Room does a great job of taking care of you UNTIL you get the bill and discover what they did not tell you. To walk thru their doors - the Facility Charge (the building) can cost you up to $3,000.00 and then you have to pay for the services you came in for. I did asked what the cost would be and they told me that Blue Cross Blue Shield would cover (pay for) the EKG and any other testing - THAT IS NOT TRUE. Had they been truthful and stated to enter the facilty would set me back $3K - I would have walked out the door. 

In only three hours - they run up the cost on testing and X-rays not needed and then billed me what insurance would not pay. Their Facility Charge for the one visit is outrageous - $3,000.00 and that is Five Times what St. David's Urgent Care or the North Austin Medical Center Emergency Room would charge and Twenty Times more expensive than your Standard Emergency Clinic.

Please be aware that they are Ripping People by not telling you what the estimated cost would be then just sending you a bill for an unbelievable amount. I am not the only one as others have reported the same issue with overcharging at just this one location on YELP.  I saw this after I went in unfortuneately.

To make matters worse - the EKG and blood test proved that I was OK but the bill almost gave me another heart attack.  Their billing department does not care and managment does not return calls.

Please be careful where you go - I did not and a simple requested EKG is now costing me thousands of dollars. GO ELSEWHERE PLEASE.