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  • Report:  #1242965

Complaint Review: First Choice Emergency Room

First Choice Emergency Room National Medical My 20 yr old daughter had a sore foot, and went to this place thinking it was like an Urgent Care, which we have used many times for a reasonable fee or charge. They do tell you that it is an "Emergency Care" facility - but don't tell you or give you any idea what the fees/charges will be. Aurora Colorado

  • Reported By:
    Joseph W. — Aurora Colorado USA
  • Submitted:
    Mon, July 20, 2015
  • Updated:
    Sat, August 01, 2015
  • First Choice Emergency Room
    25551 E Smoky Hill Rd
    Aurora, Colorado
    USA
  • Phone:
    866-688-6600
  • Category:

My 20 yr old daughter had a sore foot, and went to this place thinking it was like an Urgent Care, which we have used many times for a reasonable fee or charge.  They do tell you that it is an "Emergency Care" facility - but don't tell you or give you any idea what the fees/charges will be.

For 3 x-rays & a prescription for Ibuprofen; they charged $2,660 !!

I have excellent insurance with Aetna; they disallowed about $800 and paid about $800; and I am left with two bills of $522.39 + 478.10 = $1000.49 !!!  This for 3 x-rays!  No matter how you explain it, that's a Rip-off.

1 Updates & Rebuttals


Update

#2Author of original report

Sat, August 01, 2015

I have to add.  My wife called and disputed this bill.  She complained that our daughter had no way of knowing the financial obligation that she was signing up for. In the end, they agreed to reduce the bill by 75%, from $1,000 down to $250.00; still more than we should have to pay - but certainly a reasonable accommodation.

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