First Consumer National Bank Even though accounts were personally closed, I received notices stating the closure of my accounts without specifying a reason ripoff Portland Oregon
Now knowing there are others who have experienced problems with FCNB, I wanted to add a claim. Also, I did not know badbusinessbureau.com existed until today. Thanks for providing this service.
Lisa
Wallington, New Jersey
U.S.A.
1 Updates & Rebuttals
Joe
Thousand Oaks,California,
U.S.A.
They changed the credit line to zero, and charged the annual fee anyway
#2Consumer Comment
Thu, June 12, 2003
My wife had a First Consumer card. The month before it was to renew they gave notice of the fee. Instead, she paid the bill in full and wrote a letter declining renewal.
They changed the credit line to zero, and charged the annual fee anyway, thereby causing an overlimit fee. They then sent a letter saying they closed her account.
It took a (real legitimate) threat of legal action in Superior Court to force a full refund and change to account closed per cardholder's request.
Looks like they need the fees to keep Eddie Bauer stores open.