Report: #56001

Complaint Review: First Consumers National Bank

First Consumers National Bank ripoff Portland Oregon

Reported By:

— Racine Wisconsin
Submitted:

Wed, May 07, 2003
Updated:

Wed, May 07, 2003

First Consumers National Bank

P.O. Box 3910 Portland, OR 97208-3910

Portland, Oregon

U.S.A.
Phone:
Category:

Credit & Debt Services

After calling to confirm a payoff amount on my account I continued to recieve added charges and fees when account had been paid in full, it took 3 months, and several hours over a dozen people to resolve mean while fees being added and being told that they were being credit back. You need to know that this company NO LONGER has a customer service department!!! The staff will tell you there are no supervisors available, there are. I found one who resolved the account and settled it. Also they use alias names and put there notes in their system by code example C-63.
Good Luck

Bonnie
Racine, Wisconsin
U.S.A.

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