Print the value of index0
  • Report:  #50522

Complaint Review: First Consumers National Bank

First Consumers National Bank unable to contact, large fees & APR, minimum payment rose from 25/mo. to 714.00/mo.! Beaverton Oregon

  • Reported By:
    — Petersburg Virginia
  • Submitted:
    Tue, March 25, 2003
  • Updated:
    Sat, March 29, 2003
  • First Consumers National Bank
    9310 S.W. Gemini Dr.
    Beaverton, Oregon
    U.S.A.
  • Phone:
    800-2967095
  • Category:
    Credit Services
*UPDATE Employee: Apology. You're not the only one. Problem fixed.

While under the care of a debt credit counselor, they raised my APR to 27.80%!

I have tried to contact them by phone and mail. The mail was not responded to, and the phone system cut me off, after entering my acct. #.

My minimum payment went from 25/month to & 714.00 this month, and I feel that they will charge me that $35.00 late fee if I don't pay the account in full! They cannot be contacted! I have tried for months.

Sherry
Petersburg, Virginia
U.S.A.

1 Updates & Rebuttals

Brad

Hillsboro,
Oregon,
U.S.A.

Apology. You're not the only one. Problem fixed.

#2UPDATE Employee

Fri, March 28, 2003

This was an error that is noted my management and is being corrected. I cannot quote you you're actual minimum due, but many statements went out with the whole balance being requested (again, an error). Call 1-800-876-3262. The phones have been extremely busy due to the recent termination of charges on all accounts, but they are starting to get slow again. You should get through. Sorry for any worries!

Respond to this Report!