Complaint Review: First Data And Merchant Warehouse

I signed up with Merchant Warehouse to process my credit cards. Big mistake. A customer over the Internet gave me a card for services. I ran the card with all the information given and it was approved.  Fantastic right. Wrong.

Merchant Warehouse contacts me and tells me that there is a hold on my account for fraud. (Telling me I am in suspicion of fraud). I give them the information and they get back to me telling me that in fact it was fraud. Fine I am glad I did not become a victim of it.

Later that month the charge me $ 457.27 for running that card. I called and told them funds were never put in my account and never did business with this client. Please credit my card back. They also charged me $ 323.75 for processing another card. I filled out all documents and money was to be issued back.

A month goes by and no money was returned to my account. I get online and realize they have recently charged me $ 3000. for the same transaction. So far they have charged me almost $3800. No return calls, no return emails.

I called them this morning September 29, 2009. I was transferred eight ( 8 ) times. Finally i was disconnected. I recalled them and they told me who was in charged of my account and it happens to be the person who is not returning my calls or e mails.

I do not process cards with them anymore and they told me I cannot process for five years now due to I have a fraud issue on my account now. I do not care. I just want my money back.

I am a small business. Yesterday they debited that $ 3000. and it also cost me $ 350 in overdraft fees and currently returned a payroll check as well.

I invoice my clients on a monthly basis and this hurts me right now.

Please help me and Please whatever you do, do not do business with them!