Print the value of index0
  • Report:  #241311

Complaint Review: First Data Merchant Services

First Data Merchant Services $500 Early Termination Fee Is Not Reasonable Atlanta Georgia

  • Reported By:
    Lake Ozark Missouri
  • Submitted:
    Thu, March 29, 2007
  • Updated:
    Tue, April 17, 2007

I own a small retail business. In September 2006 I swithed to First Data Merchant Services to process credit card transactions. I did not incurr any penalties when I switched from my previous vendor to First Data.

I have now sold the business after owning it for 7 years. First Data has informed me that they I will incurr a $500 early termination fee. I was not aware that the term of the agreement was for 3 years until I studied the Merchant Processing Program Guide. In their 33 page Merchant Processing Program Guide there is a sentence that refers to a 3 year term. No where does it mention a $500 fee. It was also not mentioned by the customer service person when I started the service. I had no reason to expect a termination fee of this magniude. I have not yet cancelled the service as a result of this fee.

Roger
Lake Ozark, Missouri
U.S.A.

4 Updates & Rebuttals


Roger

Lake Ozark,
Missouri,
U.S.A.

First Data Merchant Service $500 Early Termination Fee is a Calculated Ripoff

#5Author of original report

Tue, April 17, 2007

Apparantly I must pay a $500 Early Termination Fee after I sold my business and no longer need the service. NO OTHER PROCESSING SERVICE HAS A 3 YEAR CONTRACT AND A $500 FEE IS FRADULENT.


Roger

Lake Ozark,
Missouri,
U.S.A.

First Data Merchant Service $500 Early Termination Fee is a Calculated Ripoff

#5Author of original report

Tue, April 17, 2007

Apparantly I must pay a $500 Early Termination Fee after I sold my business and no longer need the service. NO OTHER PROCESSING SERVICE HAS A 3 YEAR CONTRACT AND A $500 FEE IS FRADULENT.


Roger

Lake Ozark,
Missouri,
U.S.A.

First Data Merchant Service $500 Early Termination Fee is a Calculated Ripoff

#5Author of original report

Tue, April 17, 2007

Apparantly I must pay a $500 Early Termination Fee after I sold my business and no longer need the service. NO OTHER PROCESSING SERVICE HAS A 3 YEAR CONTRACT AND A $500 FEE IS FRADULENT.


A

Maryland,
Maryland,
U.S.A.

$500.00 ETF

#5UPDATE Employee

Sun, April 01, 2007

Look at the Additional Fees Section of the Merchant Program Guide. The $500.00 ETF should be quoted there. This section is usually near the back of the booklet.

Respond to this Report!