Complaint Review: First Data Supplies

I own a small jewelry store in Braselton, Georgia. A sale rep. from Sun Trust(never ever trust) got into my mind for a new merchant service and offered me rates which was lower than what I was paying.

He offered a rate that'll cover any type of card but American Express and Discover. Than he said your credit card terminal is too old so we need to get you a new terminal. I said NO! Than he got into my head saying that I will save this much and bla bla. Anyways he offered me a "almost new" terminal which was used for a few months for $34.95(instead of $39.95 for a brand new one). I recieved the terminal about 2 months after I signed the contract and used it for a day or two. Than I recieved a call from Sun Trust merchant services and found out that the rate I was offered was only capable for checkcards, the rest would change depending on what kind of card it is. Once I found that out I immediately asked for a cancelletion and was charged $500 dollars for a cancellation fee.

A month later I cought some charges taken from my account for the used terminal he got me from First Data supplies(which I newer heard of in my life). I called and explained my stiuation and the lady from First Data supplies treated me like a low life guy keep on saying there's nothing we can do since the lease is non-cancelable. When I asked her for my contract she faxed me the terminals old owners contract also featuring his social security card number and personal information.

Now I am stock with this terminal and do not know what to do. Anybody exprienced similar problems or can give me some solutions please contact me as soon as possible!!!

mike
braselton, Georgia
U.S.A.