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  • Report:  #1492449

Complaint Review: FIRST DIGITAL SURVEILLANCE

FIRST DIGITAL SURVEILLANCE FDS Shawn Khan Cameras stopped working after a few month, not willing to repair on warranty unless major payments are made. Los Angeles CA

  • Reported By:
    David — Los Angeles CALIFORNIA United States
  • Submitted:
    Mon, March 02, 2020
  • Updated:
    Tue, March 03, 2020
  • FIRST DIGITAL SURVEILLANCE
    1775 North Orange Drive, Apt #100
    Los Angeles, CA
    Uzbekistan
  • Phone:
    3236511000
  • Category:

FDS aka First Digital Surveillance "They have 4 different listings on Yelp and Google Review the owner is always "Shawn Khan"

Stay away from any of Shawn's Security Companies, one camera broke within the first few month and after that one after the other broke. They did 12 cameras in my house with a DVR. Although I paid more then $7k for the system, I basically had to pay each time $300 for each time he camera to to my house to troubleshoot or replace a camera. Although I purchased an expensive 3 year warranty, but he refused to honor it, because he said my electrical is faulty.

This is obviously a BS excuse; because everything else works in my house. I purchased an expensive 3 year warranty, but he refused to honor it. First Digital he installed all the electrical for the cameras in the first place. I purchased an expensive 3 year warranty, but he refused to honor it.  should have mentioned this during installation if its even true.  The owner "Shawn" did the install and repairs, this is a small unprofessional company.

Be careful to review the company and all the terms before doing any Cameras instillation.  By now my entire system is broken, and I use all "Wyze" cams.  

Again stay away from this dishonest company, and don't waste your money.

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