Complaint Review: First Marshall Auto Auction of Harvey IL

Scammers. The whole deal felt like some sort of back alley drug deal or something. They advertise one thing and supply another. Here's a challenge for anyone reading this. Go to their inventory and find a car you are interested in. Call their telephone number and get connected to their "operator". (She's really just a willingly ignorant accomplice. She will tell you that you can buy the car for the ultra cheap price advertised on their website. You just have to print the ad and bring it with you and the guys at the auction house will sell it to you for that advertised price. Well, that's a lie. The price advertised is a reserve price for the auction. In addition to that lie she will not tell you about the fees they charge, which is 22% to 25% of the bid amount. She will tell you that you can go to inspect the car in the hour before the auction. The car I was interested in was not on the lot for inspection. When I did what the "operator" girl told me to do, to give the printout to the man and say I wanted to buy the car, he was very happy to take my money ---- quickly! He brought out a paper for me to sign that stated that "at (my) own request I accept that they would sell me a different vehicle than the one on the advertisement." When I questioned this and asked about specifics about the deal and that I also wanted to inspect the car before I agree to buy it the man got irate and got all in my face telling me to get out. Other associates there were very closed and would not answer any questions about how everything works. In my opinion, these men, this operation, First Marshall Auto Auction, is a scam. Nearly mafia like. I recommend that people be very careful or stay away all together. This place is corrupt and dishonest.