Complaint Review: First National Bank Omaha

This slimy bank tricked me! Okay, I was stupid. I knew that my statement was always due on the 2nd of the month. But when I went to pay it on-line on June 2, I found that the due date had been changed to May 29. So I was already late. Result; my interest rate was increased up by 14%. (Not to 14%. By 14%) According to them, I can ask for a reduction in 6 months. The lady I spoke to, and her supervisor claimed that there was nothing they could do.

So this was partly my fault but, if I were you, I would not do any business with them. Whatever they may say about changing grace periods, I suspect that they changed the due date as part of a plan to trick people into making late payments.

Chris
Los Angeles, California
U.S.A.