Print the value of index0
  • Report:  #890378

Complaint Review: First Premier

First Premier Rip Off- Take your payment and put your account on Hold even after financial institution confirm you as the authorized user. Sioux Falls, South Dakota

  • Reported By:
    AJackson — Dallas Texas United States of America
  • Submitted:
    Wed, May 30, 2012
  • Updated:
    Wed, May 30, 2012

I paid my credit card on time and in full every time-  on May10, 2012 I lost my debit card ending in 9*** and received a new debit card (new debit card ending #9***) from with financial institution.

I paid my First Premier bank credit card off @ $301.33 with my new debit ending #9253 on May17, 2012 and on May18, 2012 First Premier frozen my credit card account due to I made 3 payment within 90 days with 3 differ account# ****; **** & ****.

I had my financial institution fax information stating I was the authorized users for all 3 account.

First Premier say the information provide was not 'good enough' and they need more documents stating I am the authorized user.

My financial institution has provided the same documents again. And First Premier still will not released the funds.

1 Updates & Rebuttals


Robert

Irvine,
California,
U.S.A.

What about the 3rd account?

#2Consumer Comment

Wed, May 30, 2012

First Premier frozen my credit card account due to I made 3 payment within 90 days with 3 differ account# ****; **** & ****
- You accounted for 2 different numbers, what about the 3rd?

You are dealing with a Sub-Prime Credit Card, and one of the bottom of the barrel cards that I don't think decline anyone regardless of how screwed up a person's credit is.  As a result they are going to have much tighter terms to their account to reduce their risk as much as possible.

I have never used FP, so I can't speak about them taking Debit Cards, but I can't recall a credit card that accepts debit cards for payments.  Most use your Checking Account number not Debit Card number to process through an ACH transaction.  So in these cases loosing a debit card should not have affected your payments at all.

Did they state that they are permanently going to hold the funds?  Or is this a case where they are only going to hold it for additional time and you are just trying to get it released quicker?  Have you asked them what they need?

Respond to this Report!