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  • Report:  #1165168

Complaint Review: First Response Garage Door

First Response Garage Door Seattle, Kirkland, Bellevue, TacomaWashington State SCAM artists, Falsified Work Orders, Deceptive Practices, Inflated Pricing, Services Seattle, Kirkland, Tacoma, Bellevue Washington

  • Reported By:
    Cynthia — Kirkland Washington
  • Submitted:
    Sat, July 26, 2014
  • Updated:
    Sat, July 26, 2014

Do not use this company.  Don't just take my word for it. Check out their F rating on BBB. Check out their reviews on YELP.  I wish I had done that.

We received a verbal quote on 2 separate occasions for $1500 to repair and replace 3 garage door openers.  Afte the service was completed we were presented with a falsified work order that the technician had initialed stating we understood the price for the work was $3924.29.When questioned as to the huge discrepancy between the original quote and the final cost the technician rambled on and on about how well the doors worked now and how he had replaced all the rollers and springs, etc, etc all without prior authorization.

Attempts to reach the company to dispute the charge with an owner or manager have gone unanswered.  Calls have not been returned.

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