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First Service Residential a/k/a Firstservice Residential a/k/a FSR a/k/a FS Residential RUN AWAY AS FAST AS YOU CAN Hollywood, Florida and more Florida and more
Firstservice Residential has got to be the worst condominium and/or homeonwer's association ever. So far in a few years, their first cam lied to prospective purchasers (I know this because I was a witness to it) and their second cam might be even worse than their first.
They "court" a member of the board of directors and even went so far as to give them tickets to events which is illegal. Other ways they try to thank the person who handed over the association like a sheep to wolves is currently the subject of an ongoing lawsuit. Once they get in your community, they give themselves bonuses, they raise their fees every year, they might even use your community to show to other prospective clients as an example of "their" work. This is after they use your condo and/or h*o fees to remodel "their" office on Your property!
One of the ways they stay in power is to mail the ballots for the annual meeting at the last possible second. For 3 years in a row, they have mailed the ballots late. Oh, they have a lot of notaries they have sign an affidavit of mailing but the post office website (as well as multiple sample mailings I did) state that what should have arrived on a Friday, arrives on a Monday. And that is with mailing it at midnight on the day the they said they did!
Please save your money and hire a company who is local, who has ties to the community and research, research, research. It is so important because once this crappy company gets a foothold in your community, you might never get them out without a recall of the board of directors who were clueless enough to let them in. That's what my community is having to do.
1 Updates & Rebuttals
FirstService Residential
Hollywood,Florida,
USA
Sorry to hear about your negative experience with FirstService Residential
#2UPDATE Employee
Thu, November 10, 2016
We are sorry to hear that you have had a negative experience with FirstService Residential. We can assure you that the details you have shared are not at all typical of the level of customer service we strive to achieve. We would like to address your concerns and work to improve them, however, in order to do so we will need more information on the community you live in and the specific problems you have encountered. Please contact us at 954.378.1046 and we would be more than happy to discuss this further and hopefully come to a resolution that meets your needs.