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  • Report:  #493060

Complaint Review: First Union Now Wachovia Bank

First Union Now Wachovia Bank wachovia na woke up to find they stole my money for my mortgage payment roanke, Virginia

  • Reported By:
    penniless in pinellas — pinellas park Florida USA
  • Submitted:
    Fri, September 11, 2009
  • Updated:
    Sat, September 12, 2009
  • First Union Now Wachovia Bank
    p.o.box 40031
    roanke, Virginia
    United States of America
  • Phone:
    8009224684
  • Category:

this bank overdrafted my account to the point I would never catch up. I opened a new account with them trying to close the old account but they would not let me nor would they take payments. I had 600.00 in the other checking account for my mortgage payment and other bills. They took that money and made the new account bounce. I have written to the ag of the state of florida and also the ftc. This scam should not be tolerated by the banks.

10 Updates & Rebuttals


Ronny g

North hollywood,
California,
U.S.A.

no hard feelings Stacey...

#11

Sat, September 12, 2009

The fact that you have been banking for 20 years and keeping an accurate register is all well and good. Your advice not to rely on ATM and online statements is also very good, sound advice.

Stating to learn to manage your money is good advice..and as you also stated you are "just pointing out the obvious".

But..does the obvious need to be pointed out in this case?..where we no nothing of what actually happened..and the report itself is incomplete, and incomprehensible?

Regardless of all your credentials as a banking customer, and all your expertise as a money manager..you would need some kind of "sixth sense' to make a rebuttal..or agreement to this report...all I can make of it is that fraudulent activity caused the bank to overdraft the account and the money they took caused a new account to bounce.

How can that limited amount of information allow you to reasonably conclude that this did or did not have to do with the customers financial managment..or whether or not they used a register..and if so, used it incorrectly?


Stacey

Dallas,
Texas,
U.S.A.

Ronnie

#11

Sat, September 12, 2009

I have been banking with the same bank off and on for over 20 years (due to moves) - I reconcile my bank statement every month, keep an accurate check register and do not rely on atm balances or online balances - OH for your info I bank with FDSB - look it up (or as Karl from Wonderland would say Google it)

I DO not work for any bank (but I do hold a BBA) - I am just pointing out the obvious - learn to manage your money period

 


Ronny g

North hollywood,
California,
U.S.A.

Repies to Inspector..and Jim...

#11

Sat, September 12, 2009

Inspector stated...

"Keeping an accurate register WILL prevent these fees.  Do you think the banks are all crooked and just out to rip people off (like Karl)?  Maybe Stacey has many years of banking experience, as I do, and just trying to educate these cry babies that cannot manage their funds, that the problem is THEM."

I can not (nor can anyone) debate whether or not keeping a register would have or have not prevented any fees in THIS case..there is not any info given as per the specifics which caused said overdraft...however the OP is claiming "fraudulent activity". So what does that in itself tell us??  Nothing.

Unlike Karl, I stick to the topics of the reports, and rebut if I feel the bank did wrong and someone puts all the blame on the consumer. Now granted karl seems like a kook and extremist..but some of the links he suggests we visit..seem to be factual and reported from legitimate news agencies..perhaps we can learn something..even from a whack job..

As far as me thinking "the banks are all crooked and just out to rip people off"...perhaps this is a gray area as apparently the laws have been protecting them..but you tell me..from these statistics of the fees the banks have collected due to re-sequencing and charging fees for transactions which had the funds at the time of transaction...


Industry statistics.

Banks are projected to collect over $38.5 billion in overdraft fees for 2009, nearly double compared to 2000. The fees, usually incurred by low-income customers, are considered "easy money".


The bank will try to tell us that the re sequencing highest to lowest is some kind of "courtesy"..as well as the manipulations making things even more confusing and other tactics used to "encourage" overdrafting..well consider... "we're protecting the $1000 withdrawal by docking you for the $1 withdrawals" argument fails to hold water at all. You have "overdraft protection," which is really another name for "unlike the old days when hitting your limit would stop the transaction and keep your finances safe, we're going to let you think you have enough money until you get the NSF notice from us at which point you owe us a quintillion dollars." If that big transaction at the end of the day would overdraw your account by $50, they're going to cover it just as they would cover a smaller transaction that would overdraw your account by $50. Claiming they're protecting large transactions by processing them first is just playing smoke and mirrors with numbers.


Jim...


I agree with your reply..this post should be removed..but it won't be.


Jim

Anaheim,
California,
U.S.A.

I've Never Advocated This...But This Is A First

#11

Fri, September 11, 2009

I actually believe this report should be removed and the OP either given another chance to post a report that makes sense or not to post anything.  Banks do not overdraft an account - people do.  You can't close an account that has a negative balance in it.  A bank can take money from one account that has your name on it to satisfy the negative balance on other accounts.  That's not a banking policy - that is something legal under common law for hundreds of years and applies not simply to banks.  Banks don't tolerate scams perpetrated against them.

To this point, I have no seen anything on this report and the follow up that would consist of any fraudulent activity on the account.


Inspector

Tobyhanna,
Pennsylvania,
U.S.A.

So this Ronnie...

#11

Fri, September 11, 2009

Keeping an accurate register WILL prevent these fees.  Do you think the banks are all crooked and just out to rip people off (like Karl)?  Maybe Stacey has many years of banking experience, as I do, and just trying to educate these cry babies that cannot manage their funds, that the problem is THEM.


We come here to educate ourselves on the misfortune of others so as not to happen to us.  Opinions as to how to do this is a gain if you have an aptitude for it.


Karl

highlands ranch,
Colorado,
U.S.A.

'Google' this- WACHOVIA COMPLAINTS SECRET LIFE INSURANCE POLICIES, and read that article!

#11

Fri, September 11, 2009

Then 'Google' this- BANK EXECUTIVES PROFITING ON THE DEATH OF EMPLOYEES, and read that article too!


And you might as well 'Google' this- BANKER TURNED FORECLOSED HOME INTO PERSONAL PARTY PAD, and read that one.

WELCOME TO AMERICA- IN FRAUD WE TRUST!


Maggie

San Antonio,
Texas,
U.S.A.

"they" overdrafted your account?

#11

Fri, September 11, 2009

How exactly did "they" overdraft your account? If you keep an accurate check register, and don't spend the money until AFTER it's posted to your account, "they" cannot overdraft anything. 


penniless in pinellas

pinellas park,
Florida,
USA

fraudulent acctivity

#11

Fri, September 11, 2009

the point is there was fraudlent activity on the account causeing these overdrafts. The branch was suppose to help me in filing a dispute. they have all the documents and there hasnt been any resolution to this.


Ronny g

North hollywood,
California,
U.S.A.

So this Stacey...

#11

Fri, September 11, 2009

You claim you do not work for any bank. So are you a designated authorized ripoff report forum moderator? If not..what did you have to gain by your comment?? Or by blaming the poster without knowing all the facts and if the poster does or does not keep a register, or if keeping a register would have done anything to prevent said fees.

Now with that said...we do need more info on this report..it is very vague. It is stated "the bank overdrafted my account"..what does that mean? The bank normally would not overdraft an account unless there was an actual overdraft incurred by the customer.

You also state "they took money and made the new account bounce". None of this tells us anything useful. Before anyone can assume the bank ripped you off..or if you are at fault for any or all fees..we would need to know the details and the reasons the bank charged any fees. Only then can any of this be rebutted or agreed with.

In the last statement is says "this scam should not be tolerated by the banks". So the bank was scammed? I do not understand the statement.




Stacey

Dallas,
Texas,
U.S.A.

so

#11

Fri, September 11, 2009

What did your check register state?? My guess would be you never kept a check register therefore it is your fault that you cannot manage your own finances and NO I do not work for any bank

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