Complaint Review: FIRSTS NATIONAL BENEFITS

I WAS GIVEN FALSE INFORMATION. IN THE MIDDLE OF MAY A SALES REP CALLS ME FROM FIRST NATIONAL BENEFITS . HIS NAME ALEX ANDERSON. HE TELLS ME I WILL RECEIVE A GOVERMENT GRANT FOR 12,500 DOLLARS ALL I GOT TO IS PAY 29.95 . SO THEY COULD SHIP A DOCUMENT I HAVE TO SIGN IN ORDER TO RECEIVE THE GRANT. A PACKAGE ARRIVE WITH A LETTER SAYING THAT TO RECEIVE INFORMATION ON A GRANT OR GET THE GRANT I WOULD HAVE TO PAY 295$.

I WAS PISSED OFF I CALL BACK TO THE NUMBER THEY GAVE ME 800-410-1682 TALK TO JULIE SMITH AND OTHERS, THEY TOLD ME THAT THE MONEY WAS NOT REFUNDABLE BUT THEY WILL SEND ME A FORM TO SIGN AND FILL OUT TO REQUEST THE MONEY BACK TO ME, SHE IT WILL TAKE 2 WEEKS. IT HAS BEEN THREE WEEKS.. I CALL TODAY AND ALL THEY DO IS TELL ME THE SAME THING OVER AND OVER. THEY TELL ME TO BE PATIENT. I DONT LIKE BEING FOOL AND THIS COMPANY IS FOOLING AROUND WITH ME.. PLEASE HELP

Alberto
LYNWOOD, California
U.S.A.