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  • Report:  #1179602

Complaint Review: Fit Complex Pro

Fit Complex Pro bank account was charged $50.95. I never ordered or even heard of this company. Never received any product. I have had the same charges made to my account 3 previous times under other website names, but with the same IPA. I called the phone number listed and was assured that the refund would be made and all information would be removed. I received a refund of $49.95 each time, but two weeks later there would be another charge from another website. This last charge came six weeks later, but this time the IPA is a little different. The IPA is international. I have emailed them about this latest charge. I have never received any products. Aberdeen Internet

  • Reported By:
    mary — vista California
  • Submitted:
    Sat, September 27, 2014
  • Updated:
    Sat, September 27, 2014
  • Fit Complex Pro
    Tarragona inter LP suite 1 39 Dee St
    Internet
    United Kingdom
  • Phone:
    18664495227
  • Category:

 My bank account was charged $50.95 by a website that I have never heard of, let alone ordered from.  I have never received any products that I was charged for.  This has happened 3 times before from different websites, but all coming from the same IPA.  I called the phone number that came with the websites and was assured of a refund and that all information would be removed from said website.  Two weeks later another charge went through.  I called again and was told that it was an overlap in information and that it would be taken care of.  Two weeks later another charge came through.  In the interim, I did receive refunds of $49.95.  After the third time, I threatened them with legal action if all my information was not removed.  Again I received a refund of $49.95 (note that I never got a complete refund).  This time there was six weeks between charges.  This time the IPA was different, but the same type of product.  I emailed them about the charge, but haven't heard back.  The IPAs are international.

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