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  • Report:  #1432764

Complaint Review: Fitness Connection

Fitness Connection After cancelling my membership the club continued to debit my account for the membership for a year. Greenville North Carolina

  • Reported By:
    Zack — GREENVILLE North Carolina United States
  • Submitted:
    Tue, March 06, 2018
  • Updated:
    Tue, March 06, 2018
  • Fitness Connection
    120 OAKMONT DRIVE
    Greenville, North Carolina
    United States
  • Phone:
    252-756-9175
  • Category:

I was a FITNESS CONNECTION member for about three years when I decided to cancel my membership. As such I went through their established method for cancelling the membership, and even recieved from them a confirmation email that the membership had indeed been cancelled. That was last year, and yet, as it turns out, they have been charging my account for a membership ever since.

I approached them about the situation and their third party 'customer service' representative said, even after reviewing very acknowledgement they sent me, that I was out of luck. I then approached the Greenville FITNESS CENTER manager and he basically mocked me, telling me to go get a lawyer and 'good luck with that'.

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