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  • Report:  #1265556

Complaint Review: Fitness Connection

Fitness Connection I have not been at any of the fitness connection in over 5 years I have tryed to cancel my membership the same 5 years with no luck. I was told to send a cerified letter which I did. then I was told that I have to go on line and download the paper work to cancel my membership when I got to the end it was asking me to pay to cancel. Houston Texas

  • Reported By:
    Mad — Houston Texas USA
  • Submitted:
    Wed, November 04, 2015
  • Updated:
    Fri, November 06, 2015

I have been trying to cancel my membership with Fitness Connection for over 5 years now. I stop going over 6 years ago. That's $646.20 for 5 years I dont know all they can get away  with this I have sent letters I even tryed to go online and cancel and I just get the run a round.

1 Updates & Rebuttals


Fitness Connection Member Services

Houston,
Texas,
USA

Lets Get in Touch

#2REBUTTAL Owner of company

Fri, November 06, 2015

Hello,

I'm so sorry to hear about this situation you're experiencing. We'd like to contact you and attempt to resolve the issue. Could you kindly e-mail your information over to Martha at Fitness Connection: mvelazquez@fitnessconnection.com ?

We look forward to resolving the issue.

 

Thank you!

-Fitness Connection

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