FitnessWarehouses4Less.com Guaranteed Delivery by 21 Days, It's now 25 and Customer Support Will not return calls Los Angeles California
When "Rocky" sold me this piece of equipment he assured me that I would have it in 14-21 days as stated in the company policy for new equipment. After a painful negotiation to get this price down to what I would pay if ordering from Amazon, I agreed to pay the price due to the lifetime extended warranty. Now I'm concerned that if I ever get the equipment how difficult will it be to make a claim.
I have called and emailed customer service several time without a return call or email. If you push #2 to get the department with questions for delivery, they never answer and you can't leave a message. If you dial #1 to get the sales department they will answer every time so I asked to speak to someone and before I could get out my full question I was transfered to some answering machine where I left a message without a return phone call.
Bottom line, Jim "Super Gym" Rosen is not offering good services at all. It's all about the sale. I paid cash for $2550.00 piece of equipment and have never received it, have had no follow up for my questions, and I'm concerned if I will ever get it. I could have ordered off of Amazon for $50 less and reviews that their equipment arrived in 10 days. Therefore STAY AWAY from this site if you can because even if you do happen to negotiate a fair price, this will be the last time you speak to ANYONE at this company about your purchase. Once the cash register rings, you are not important anymore.
I welcome attorneys to contact me because I have no way of knowing if my equipment will ever come.