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  • Report:  #538121

Complaint Review: FitNetUSA.com

FitNetUSA.com Guy Grundy, Inc Charged for products they never sent Playa del Rey, California

  • Reported By:
    Grace — Dallas Georgia USA
  • Submitted:
    Sat, December 12, 2009
  • Updated:
    Sat, December 12, 2009
  • FitNetUSA.com
    8055 W Manchester Ave
    Playa del Rey, California
    United States of America
  • Phone:
    310-577-6417
  • Category:

The first time I ordered nutritional supplements from this company, they arrived quickly without a problem.

The second time my check card (that runs like a credit card) was charged for my order but I never received it.  When I inquired about the delay in my order, I was told it had been shipped already and promised another shipment would be made.
That was the last time I was able to reach anyone.
 
I wish I had researched this company first, then I would have known from customer reviews on places like eBay that beginning in January 2009 this has been a recurring problem and that this type of problem is why the LA BBB gave FitNetUsa an "F" rating.

http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&userid=fitnetusa&ftab=AllFeedback
http://www.merchantcircle.com/business/Fitnetusa.310-577-6417
http://www.la.bbb.org/Business-Report/Fitnetusacom-13209889

Unfortunately, I did not realize a check card purchase has no consumer protection like a credit card or even a written check so I am unable to do a charge back or stop check like other customers did.

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